Effective Date: 30.05.2025
Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stefapay.com, and when you interact with our services. By using our site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following data:
– Personal Information: such as your name, email address, and any other information you submit via our contact forms or email.
– Account Information: if you are a registered customer using our EbanQ-powered platform, additional information may be collected and processed via the EbanQ system, hosted securely on AWS infrastructure.
– Usage Data: including your IP address, browser type, operating system, referral URLs, and access times.
– Marketing and Tracking Data: through tools like Google Analytics, Meta Pixel, and Klaviyo to better understand user behavior and optimize our communication and advertising strategies.
2. How We Use Your Information
We use the information we collect to:
– Provide and maintain our services
– Respond to your inquiries or requests
– Improve our website, marketing, and customer experience
– Comply with legal and regulatory obligations
– Communicate with you via email (e.g., newsletters via Klaviyo), provided you have consented to receive such communication
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
– Analyze site traffic (Google Analytics)
– Measure ad effectiveness and re-target ads (Meta Pixel)
– Improve functionality and user experience
You can control cookie preferences via your browser settings. By continuing to use our site, you agree to our use of cookies.
4. Email Marketing
We use Klaviyo for email communications. You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email.
5. Data Sharing and Third Parties
We do not sell your personal data. However, we may share your data with:
– Our third-party service providers (e.g., hosting by GoDaddy, email via Microsoft 365, analytics providers)
– Regulatory authorities or law enforcement, if legally required
– Internal systems like our EbanQ-powered banking software (hosted securely via AWS)
6. Data Storage and Security
Your personal data is stored on secure servers, with appropriate technical and organizational measures to protect against unauthorized access, disclosure, or misuse.
7. International Transfers
Your data may be transferred to and processed in countries outside your jurisdiction (e.g., the United States or the Union of the Comoros). We ensure that such transfers are made in compliance with applicable data protection laws.
8. Your Rights (for EU/EEA Users)
If you are located in the EU or EEA, you have the following rights under the GDPR:
– Right to access, rectify, or erase your data
– Right to restrict or object to processing
– Right to data portability
– Right to lodge a complaint with a supervisory authority
To exercise your rights, please contact us at privacy@stefapay.com
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
STEFAPAY GLOBAL CORP. Compliance Team
Email: office@stefapay.com
Website: www.stefapay.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
